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Why Latin America is the next big market for e-commerce merchants

15.01.2025

Latin America is emerging as a prime opportunity for global e-commerce merchants, thanks to rapid digital adoption, growing internet penetration, and evolving payment infrastructures. Countries like Brazil, Mexico, and Argentina are at the forefront, with significant growth in mobile commerce, rising use of local payment methods, and increasing financial inclusion through fintech innovations. The region is transitioning from a historically cash-driven economy to a digital-first landscape, making it an attractive prospect for international businesses.

Let’s discover why Latin America is set to revolutionise the global e-commerce landscape.

Explosive e-commerce growth

Latin America’s e-commerce market is projected to grow from $159 billion in 2022 to $232 billion by 2026, driven by the region’s rapid digital transformation and a young, tech-savvy population that is increasingly engaging in online shopping. This growth far outpaces the global e-commerce growth average of 7-8%, with Latin American markets experiencing annual growth rates exceeding 30% in some cases.

Brazil is leading the region, with an e-commerce market worth $216 billion as of 2022, and mobile commerce plays a crucial role: over 70% of online purchases in Brazil are made on mobile phones. Similarly, Mexico’s e-commerce sector is projected to grow by over 30% from 2023 to 2026. In Mexico alone, e-commerce sales rose from MXN 758.7 billion ($42.8 billion) in 2020 to an anticipated MXN 1.3 trillion ($70.9 billion) in 2024. The rise in internet and smartphone access – now reaching over 80% penetration across the region – provides a prime opportunity for e-commerce merchants to capitalize on a mobile-first, highly connected consumer base​.

Rise of local payment methods and financial inclusion

One of the critical enablers of e-commerce growth in Latin America is the development of local payment solutions. Historically, the region has been cash-reliant, with limited access to formal banking. However, this has changed significantly in recent years, with the advent of local payment solutions such as Pix in Brazil and OXXO in Mexico.

Pix, launched in 2020 by the Central Bank of Brazil, has transformed the country’s payment landscape, now accounting for 45% of all payments and over 30% of e-commerce transactions. With over 70% of Brazilian adults using Pix, it has even begun to surpass credit cards as the primary payment method. Pix’s success reflects Brazil’s strong drive toward financial inclusion and demonstrates the region’s rapid embrace of digital-first payment solutions.

In Mexico, on the other hand, OXXO remains a key payment method for the unbanked population. OXXO, a cash-based payment solution offered through a convenience store network of over 20,000 locations, provides a bridge to the digital economy for nearly 50% of Mexicans who remain unbanked. Additionally, digital wallets like Mercado Pago and Nubank are gaining traction, driving financial inclusion and helping consumers transition to digital payments. The rise of digital wallets and Mexico’s 40% projected cross-border e-commerce growth by 2026 underscores the strong demand for accessible, digital-friendly payment options​.

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Fuelled by high inflation and a well-established culture of installment payments, Argentina has also seen innovative solutions like the government-backed Cuota Simple installment payment programme in 2024, allowing consumers to spread costs over up to six installments at fixed rates. Additionally, Mercado Pago and other digital wallets are gaining significant traction. Argentina’s e-commerce market reached $18.2 billion in 2023 and is projected to hit $106.4 billion by 2028, reflecting the crucial role of installment plans in facilitating online shopping​.

Mobile commerce leading the way

Latin America’s high mobile penetration rate, exceeding 80%, is stimulating significant growth in mobile commerce. With over 260 million mobile phones in Brazil alone and affordable data plans becoming more accessible, consumers are embracing m-commerce at record rates. Brazil and other Latin American markets are heavily influenced by social commerce, with consumers engaging with brands on platforms like WhatsApp, Instagram, and Facebook.

Social media channels thus present some major opportunities for e-commerce merchants to leverage social commerce strategies, integrating payment solutions that align with the preferences of mobile-first consumers. This focus on mobile commerce makes a localised, mobile-friendly approach essential for merchants aiming to thrive in Latin America.

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Evolving regulatory frameworks and financial innovation

Latin America’s regulatory landscape is shifting to support e-commerce growth, with many countries embracing fintech innovation and policies promoting financial inclusion.

In Brazil, for example, the Central Bank’s open banking regulations mandate standardised APIs for banks, enabling greater data-sharing and integration of financial services across platforms. This initiative aims to democratise access to financial tools and foster a more competitive market.

Mexico, on a similar path, introduced its Fintech Law in 2018, establishing a legal framework for financial technology companies to operate with greater transparency and accountability. These regulatory moves are designed not only to support e-commerce but also to address financial exclusion, a persistent challenge in many Latin American countries.

The regulatory shift is fueling an impressive growth in the region’s fintech sector. According to recent data from the Inter-American Development Bank and Finnovista, Latin America now hosts over 3,000 fintech startups, up from just 703 in 2017. Many of these companies focus on providing accessible financial services to the unbanked or underbanked, including digital loans and payments. With regulatory support, the fintech revolution is not only reshaping finance but also empowering millions by closing the financial accessibility gap.

Addressing e-commerce fraud and security concerns

The region experiences a 20% revenue loss from fraud, and approximately 4% of e-commerce orders are fraudulent, underscoring the need for robust security measures. Merchants entering this market should adopt advanced fraud prevention technologies such as dynamic CVV for online purchases, multi-factor authentication, and AI-driven fraud detection systems.

In Peru, for example, second-factor authentication is now mandatory for online transactions, reflecting a broader move across the region to protect consumers and businesses alike from fraud. Effective fraud prevention strategies are essential for building consumer trust and providing secure shopping experiences in Latin America​.

Opportunities for cross-border e-commerce

While domestic e-commerce is thriving, cross-border commerce presents another significant growth area. Currently, only 7% of Brazilian e-commerce transactions are cross-border, indicating substantial untapped potential for international merchants​. The region’s cross-border e-commerce volume is expected to double by 2026, with cross-border transactions anticipated to represent 13% of online sales in the top six Latin American markets.

This growth is fueled by increasing demand for global products and rising consumer confidence in digital payments. Cross-border e-commerce with Asia currently accounts for 16% of all e-commerce imports in the region and is expected to exceed 25% by 2026. By integrating with local payment systems like Pix and Boleto Bancário, for example, international merchants can capitalize on this demand and expand their reach​.

PPRO’s LATAM payment solutions for international merchants

For international businesses looking to tap into Latin America, PPRO provides a comprehensive solution that simplifies local payment integration across the region. By partnering with PPRO, merchants can easily offer essential local payment methods like Pix, Boleto Bancário, and OXXO without the need to navigate complex regulatory requirements or set up local entities.

As a Merchant of Record (MoR), PPRO handles essential tasks such as local payment collection, tax filings, compliance, and currency conversion. This approach allows businesses to operate seamlessly across Latin America’s diverse regulatory environments and payment preferences, improving authorization rates and providing consumers with a fully localized payment experience. For businesses aiming to expand into Latin America, PPRO’s LATAM solutions offer streamlined, efficient market entry with maximum reach and minimal operational barriers.

Tapping into Latin America’s e-commerce potential

Latin America represents a dynamic and rapidly growing market for global e-commerce merchants. With a thriving mobile-first culture, diverse local payment solutions, and government support for financial inclusion, the region is undergoing a digital transformation. However, challenges like fraud and regulatory complexities remain, making it critical for merchants to invest in robust security and adapt to local payment preferences.

By understanding local consumer behavior, optimising for mobile, and employing fraud prevention measures, international businesses can unlock the significant potential of this vibrant e-commerce market. PPRO’s LATAM solutions make it easier for merchants to enter and succeed in Latin America, empowering businesses to capitalize on this region’s growth and secure a strong market presence as Latin America’s digital economy continues to expand. Now is the time for e-commerce merchants to establish a foothold in this booming market and seize the opportunities it offers.

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