GrabPay Malaysia
GrabPay is a wallet, and is part of the Grab super app. Grab offers a wide range of virtual products and services, including transport, food delivery, and payments. With over 3,000 merchants across the GrabPay network in Malaysia, consumers can use this wallet in retail stores, food stalls, and e-commerce shops. It’s hard to over-emphasize the potential of GrabPay as a way for cross-border merchants to reach consumers in the fast-growing Southeast Asian market: there are over 17 million Grab users in Malaysia, forecast to reach more than 28 million consumers by 2025 (Statista). Consumers make payments by entering their phone number and one-time verification code.
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Get in touchWhy GrabPay Malaysia
Spend-per GrabPay consumer increased by 19% year on year to 2022, due in part to consumers using it to pay for more categories of goods with more merchants (Grab).
In 2020-21, the number of Southeast Asian merchants registered with GrabPay nearly tripled (Grab).
GrabPay is accepted in SG, KH, ID, MY, MM, PH, TH and VN (Grab). By 2030, these countries’ online economies will be worth US$1 trillion (Reuters).
Payment flow
At checkout, the consumer selects GrabPay as their preferred payment method
The consumer redirect to a GrabPay authentication page where they log in with their mobile phone number
The consumer enters the 6-digit code sent to their phone number
The consumer reviews the payment details
The consumer enters their PIN code to confirm the payment
The payment is confirmed
